Welcome to Kamlesh Cleaning Services. By booking or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before availing of our services.
1. Service Overview
Kamlesh Cleaning Services provides full home deep cleaning services in South Delhi and nearby areas within a 20 KM radius. All services are delivered as per the selected package and agreed scope of work at the time of booking.
2. Booking & Confirmation
- Service bookings can be made via phone call, WhatsApp, or any other communication channel provided by us.
- A booking is considered confirmed only after mutual agreement on service details, date, time, and pricing.
- Customers must ensure correct address, contact details, and access availability at the service location.
3. Pricing & Payments
- Service charges are based on the selected cleaning package and size/condition of the property.
- Prices may vary if additional services or extra work are requested beyond the agreed scope.
- Payments must be made as agreed before or immediately after service completion.
- Any advance paid is non-refundable once the service team is dispatched.
4. Service Scope & Limitations
- Our services include deep cleaning only, not repair, renovation, or pest control unless explicitly stated.
- Cleaning results may vary depending on the condition, age, and maintenance level of the premises.
- Permanent stains, old marks, paint damage, or wear-and-tear may not be completely removable.
- We do not guarantee removal of stains caused by chemicals, hard water, rust, or permanent damage.
5. Customer Responsibilities
- Customers must provide uninterrupted access to the premises, water supply, and electricity during service.
- Valuable items, cash, and fragile belongings should be secured before the service begins.
- Pets should be safely managed during the cleaning process to avoid disruption or risk.
6. Cancellation & Rescheduling Policy
- Cancellations or rescheduling requests should be informed at least 24 hours in advance.
- Same-day cancellations may attract a cancellation charge.
- Delays caused by the customer (unavailability, access issues, incorrect address) may result in rescheduling or additional charges.
7. Damage & Liability
- Our staff is trained to handle your property with care; however, Kamlesh Cleaning Services is not responsible for:
- Pre-existing damages
- Fragile items not disclosed beforehand
- Wear-and-tear or surface deterioration due to age or material quality
- Any service-related concern must be reported immediately during or after service completion.
8. Health & Safety
- We use safe and standard cleaning practices; however, customers should inform us of any allergies, sensitivities, or special requirements in advance.
- We are not responsible for health issues arising due to undisclosed medical conditions or sensitivities.
9. Service Refusal
We reserve the right to refuse or discontinue services if:
- The environment is unsafe for staff
- Misbehavior or harassment occurs
- Payment terms are violated
- Conditions differ significantly from what was communicated during booking
10. Changes to Terms
Kamlesh Cleaning Services reserves the right to modify these Terms & Conditions at any time without prior notice. Updated terms will be effective immediately upon being posted on the website.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Delhi courts.
12. Contact Information
For any questions or clarifications regarding these Terms & Conditions, please contact:
📞 Phone: 8936095548
📲 WhatsApp: 8936095548